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Are You a Carer?

If you are please let us know - we may be able to help you

Do you support or look after somebody?

Signal 4 WAM Carers

From the 1st April 2016 SIGNAL took over from Berkshire Carers Service.

SIGNAL is run by The Ark Trust Ltd, and is funded by The Royal Borough of Windsor and Maidenhead and Windsor, Ascot and Maidenhead Clinical Commissioning Group.

A carer is someone who provides unpaid help and support to family or friends. You or someone you know could be caring for a partner, child, relative, friend or a neighbour who is ill, frail, disabled or who has mental health or substance misuse problems; anyone can become a carer at any age.

We are here to support adult carers who provide unpaid, informal care. 



Activities include:

Support - Listening, encouragement and emotional support to help you and directing you to the services you need to help in your caring role.

Information – this could be about benefits or health and social care or something else you need, including a quarterly newsletter.

Guidance – completing forms, planning a break, help with carer’s assessment forms.

Networking – meeting other carers at support groups.

Advice – for example about the Mental Capacity Act.

Learning - training you need to help you fulfil your caring role.

Our community workers can provide confidential, impartial information, understanding and assistance over the telephone, via email or a home visit.

We are open 9am to 5pm Monday to Friday. Please book an appointment in advance with our community workers.

Carers can register for SIGNALs service here on our website or call 01628 947 974.




There is a wealth of information on the NHS website about carers and caring. Below are some links into the site that we hope you will find useful.

Information for carers and people who have care & support needs.

Advice on providing care, medicines etc.

Providing care for people who have been recently discharged from hospital.

Caring for someone can be a full-time job - find out about accessing breaks and respite care.

Caring for someone can be a full-time job - find out about accessing breaks and respite care.

Being a Young carer

Advice for carers 18 or under and their entitlement to support

Finance and Law

Help claiming benefits, looking after your bank balance and understanding the legal issues of caring.

Directing carers to the benefits that can help them in their caring role

Advice and information on helping the person you look after get the benefits that they are entitled to.

Benefits for the over-65s

Advice and information on financial support for older people with a disability or illness.

How your benefits maybe affected after the death of the person you look after and what happens to their benefits

Advice for carers and the people they are looking after on claiming a whole host of other benefits unrelated to their disability or caring

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